Gillia
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Your calendar fills itself, without interrupting you

Your customers book around the clock from your website, confirmations and reminders go out on their own, and you run your schedule by talking to Gillia — without dropping what you're doing.

A waitress in an apron shows a phone to two colleagues seated at a laptop in a bright café
Book a table Monday at 12:30pm for John Smith.

One sentence and your schedule runs itself

No software to learn : you talk to Gillia the way you normally would, and the calendar keeps up — whatever your trade.

Create a booking in one sentenceRestaurant
Book a table Monday at 12:30pm for John Smith, party of 2.Move Mrs. Petit's booking to 8pm.Block off the terrace Sunday lunch.
The table is booked, the confirmation goes out by SMS, and the floor plan updates on its own.
Restaurant table set for an evening service
Stop picking up the phone in the middle of a rush.
Track every stylist's scheduleHair & beauty salon
How many appointments tomorrow afternoon?Send a reminder to tomorrow's clients.Block chair 2 Friday morning.
Gillia reads the schedule — which slots are still open per stylist or per station, and which ones are left to offer.
Row of barber or salon chairs in a hair salon
Your staff moves from one appointment to the next without ever keeping a customer waiting.
Measure how full the shop floor isGarage & bodywork
What's my no-show rate this month?Which lift is busiest this week?How many shop hours have we lost to late cancellations?
Gillia links every shop appointment to its confirmation, its reminder, and whether the customer actually showed up.
Mechanic inspecting a vehicle on a lift in a garage
A fuller shop floor isn't luck : it's a number.

The essentials of a booking tool.

Who takes bookings, under what conditions, with what guarantee :
each rule is set once and then applies itself, no need to think about it again.

Set up your schedule

Bookings per staff member (service)

One calendar per staff member, chair or booth for service businesses.

Bookings per table (restaurants)

Each table booked, with its floor plan and terrace.

Email & SMS confirmations and reminders

Confirmation and reminder sent automatically, by email and SMS.

Deposit and guarantee management

A deposit requested to secure the booking.

Card holds and no-show protection

A card hold to limit no-shows.

Minimum notice before booking or cancelling

A minimum notice to book or cancel, set by you.

Slot and interval management

Capacity per slot, duration per service: never more than you can honor.

Automatic or manual approval

Each booking accepted automatically or approved by you.

Your business, from above.

Fill rate, no-shows, regulars, slots still left to sell : ask Gillia and decide with the full picture in front of you.

What slots are still open this weekend ?

Available slots

14
SlotSpots leftFill rate
Saturday morning6 spots82 %
Saturday afternoon4 spots92 %
Sunday morning4 spots68 %

3 slots to watch, ranked from fullest to emptiest.

Do SMS reminders actually reduce no-shows ?

No-show rate with SMS reminder

3.2%

−41 % vs. no reminder

The closer the reminder is to the slot, the higher the show-up rate.

Offer Sunday's remaining slots to my regulars.

Sunday morning follow-up

Scheduled
ChannelTargetSend time
SMS84 regularsTomorrow 10am
Email84 regularsTomorrow 10am

4 slots still open Sunday morning, offered to your regulars first.

How is my Saturday filling up, hour by hour ?

Saturday · occupancy

85% full
TimeStations in useFilled
10:004 / 580 %
2:00 pm5 / 5100 %
5:00 pm2 / 540 %

Each station (table, chair, booth) is counted, so you never go over your capacity.

Ask for confirmation from parties of 6 or more.

Group confirmations

5
CustomerParty sizeStatus
Mrs. Aziz8Confirmed
Mr. Costa6Pending

Gillia follows up the day before with groups that haven't confirmed.

Where are my bookings coming from ?

Booking source

68 % online
100%
Site & store68% Phone21% Walk-in8% Other3%

Mostly online bookings, available day and night.

Which day was the busiest this month ?

Fill rate · 7 days

88 % average
100500 Fri Sat AM Sat PM Sun AM Sun PM
This weekLast week

Sunday morning remains the slot to fill better.

Your rules, your calendar, your pace.

Three steps to open your bookings.

  1. 1
    Define your servicesHours, capacity, durations and closing days.
  2. 2
    Set up your receptionTables, stations, zones, confirmations and customer reminders.
  3. 3
    Open your bookingsOn your website, your online store and your visible channels.
Gillia: the booking schedule, with the week's bookings by provider, and the screen for creating a booking

Fewer surprises. More peace of mind.

Your customers get an instant answer and your team stays in control of capacity, stations and booking rules.

Never lose out-of-hours requestsBookings stay open when you're closed, busy or in the middle of service.
Cut avoidable empty slotsReminders, confirmations and a waiting list limit no-shows and make it easy to replace a cancellation.
Prepare every day with peace of mindParty size, special requests and how tables, chairs or stations are assigned are visible before customers arrive.
A hand holding a smartphone showing Gillia's “New booking” screen, with time slot selection

Frequently asked questions

Online booking is one of the capabilities available on every Gillia plan. See the Pricing page for the full breakdown of what's included in each plan.

From your website or your online store, your customers pick their slot in three clicks, 24/7 — even when you're closed, busy, or mid-service.

Instant confirmation at booking, an SMS reminder the day before or morning of, and a confirmation request for groups or long bookings : forgotten appointments stop costing you missed revenue.

Yes. You don't have to migrate: Gillia connects to your accounting (Pennylane, Sage, QuickBooks, Xero…) and your AI assistant, and offers an integration API. Connectors for other existing tools (POS, online store, payment) are coming: they are available at Chift, but not plugged into Gillia yet.

Capacity per slot, duration per service, opening days and hours : the schedule organizes itself around your rules, never accepting more than you can actually deliver.

The customer can join a waitlist. As soon as a slot frees up or a booking is cancelled, Gillia offers it to waiting customers, starting with your regulars.

Yes : online booking is one of Gillia's capabilities. Gillia also handles your inventory management, your online store, and your customer loyalty — with the same data, in the same place.

Yes. A sentence like "book a table Monday at 12:30pm for John Smith" or "move Mrs. Petit's booking to 8pm" is enough : Gillia updates the calendar immediately.

Three steps : you define your slots (hours, capacity, durations, closed days), you configure your front-of-house rules (confirmations, reminders, groups), then you open bookings on your website, your store, and your other visible channels.